Mobile HCI and Hospitality
نویسندگان
چکیده
We present the hospitality industry as a special retail environment that could have a great benefit from effective use of mobile technology. In this context, we discuss opportunities and challenges for the design of mobile hospitality applications. We illustrate these issues by presenting an example application that provides digital concierge services augmented with a social network to hotel guests. In addition, we discuss two more ideas for mobile applications that we intend to develop, to serve as inspiration for Mobile HCI in the hospitality industry. Author
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